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Same City, Different Feeling

Once again, I’m back in Montreal, QC. Needless to say, the past 5 days have been very interesting. First, I’m traveling with a group of people from work. I’m staying in the Opus Hotel that I stayed at in March, but there isn’t over a meter of snow on the ground. In fact, the construction [...]

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Customer Service? What’s that?

You know customer service is going downhill when the DMV gives you the best customer service you’ve had all week. Since last post, two different experiences gave me a sour taste of retail and medical professions. Scenario #1: RC WilleyI bought a new dining table and chairs from them in April. Delivery was 3 weeks [...]

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