There are times when I feel like a baby giraffe just learning how to walk.
Right now is one of those times.
First things first:
- I apologize for the Twitter silence. Learning my job is more important than tweeting right now.
- Holy cats, Batman! Y’all really wanted me to finish my Library Day In The Life blog post earlier in the day. I think you broke the record for hits on my site in one day, and it’s not even over yet. Wow! That’s kind of humbling, knowing that I have such an eager audience!
Since this is my second week on the job, I’m still learning where I fit into the Zappos UX team. After my 2.5 hours of meetings today, I’m beginning to see where I fit into the puzzle. The many in-house tools are in hand, especially for the taxonomy and search. It’s a steep learning curve — especially with learning everyone’s names and roles — but something that I need to do. It’s giving me insights into the system, how things are done, why things are done. In fact, there’s a good chunk of documentation (yay!) so that I don’t try to reinvent the wheel.
The job is a challenge, though. I’ve gone from a private, billion-dollar entertainment company to a public, billion-dollar e-commerce company. As much as the roles are the same, they’re different. Chances are at my last position, the monetary affect of my role was much smaller since it was more of an efficiency improvement (no data to back this up). However, in this position, I know what I do with the taxonomy and IA can directly impact the company’s sales.
The most interesting thing is that my role is still a bridge between areas: search, seo, programmers, usability, designers, content, buyers, etc. I expect the job to change as the site evolves. E-commerce can move very quickly that I’ll need to keep up on the latest taxonomy, IA, and Ux trends. All I can say is that I’m buckled in and ready to start this adventure!
Photo: How Do These Things Work? by Debbie G. (tollers on Flickr) used under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Generic license.